Underfloor Heating Express FAQ & Help Centre

General FAQ

Why Buy From Underfloor Heating Express?

FREE, fast delivery across UK* pay by 2 pm for same-day despatch and FREE next working day mainland UK delivery. Extensive range of High quality products 100% satisfaction guarantee - 30 days return policy Up to 50 year warranty on products Products CE certified, to meet with UK and EU standards Price Match Offer

Electric or Water UFH System?

Choose Between Electric or Water UFH system Underfloor heating is great alternative way to radiators to heat your home. There are many benefits including spacing saving and usually cheaper to run. There are two main systems to choose from - electric...

Minimum thickness of liquid screed needed for laying UFH pipe-clips system?

50mm

Delivery Service

Delivery Service We offer all our customers FREE, FAST delivery to mainland UK addresses. (Excluding Northern Ireland, Channel Islands and Scottish Highlands, although delivery is possible. Please contact us for a price). To qualify for this service...

Free CAD Design Service

Best Free Underfloor Heating Water System Planning Pipe/Manifold Layout CAD Design Free Quotation Service

Returns Policy

Our Returns and Exchange Policy is set out to provide our customers with a simple and clear procedure and is as follows: We must be notified of any damages, defects, or shortages within 7 days of receiving your goods via email (to provide both parties...

Product Warranty Statement

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Electric Undertile UFH FAQ

How to install Electric Underfloor Heating for vinyl floor?

We have created a animated video to show how to install our underfloor heating insulation boards, heatmats and thermostats. Click on the link to watch it Basic Procedures for Installation of insulation board, electric heatmat, and Vinyl Plank...

How to measure available floor space for underfloor heating?

How to measure available floor space for underfloor heating? Please follow the process below to calculate your room size Step 1 Measure the length and the width of the room, Then multiply the length and width. Length...

What Size Heat Mat Do I Need For My Room?

What Size Heat Mat Do I Need For My Room? Bear in mind you will only laying the Heat Mat in the area of the room you can walk on and not underneath furniture and fixtures. Here is how you can ensure you order the correct Heat Matfor your room. &nbsp...

How Many Insulation Boards Do I Need?

How Many Insulation Boards Do I Need? Insulation boards are a Extruded Polystyrene Insulation board which is designed to ensure the heat from your cable/ heat mat rises and you dont lose any of the heat downwards. Your cable, or heat mat will ...

How To Install Electric Underfloor Heating Mat?

We have created a animated video to show how to install our underfloor heating insulation boards, heatmats and thermostats. Click on the link below to take you to our Youtube channel to watch it. https://www.youtube.com/watch?v=7rNrGYLsq1M&t=1s...

How to install insulation boards?

How To Install Electric Underfloor Heating Mat We have created a animated video to show how to install our underfloor heating insulation boards, heatmats and thermostats. Click on the link below to take you to our Youtube channel to watch it. ...

How to Install a Thermostat?

How to Install a Thermostat Before installing the thermostat, you will need to install the floor probe, leaving the probe at the end of the cable exposed to measure the heat of the mat and display on the thermostat. You will need to cut a small channel...

Is it possible to estimate the running cost?

Electric Underfloor Heating Running Costs The running cost of electric underfloor heating depends on many factors, including the room size, the running time of the heat mat, as well as the insulation effect of the room. The ...

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Water Underfloor Heating FAQ

Minimum thickness of liquid screed needed for laying UFH pipe-clips system?

50mm

Which Pipe should I choose? Pert-Al-Pert Pipe Or Pex-Al-Pex Pipe?

Choose Your Pipe, Pex-al-pex or Pert-al-pert The two choices of pipe we recommend using for your undefloor water system is either PEX-AL-PEX, or PERT-AL-PERT. PEX-AL-PEX pipe is designed specifically for use with wet underfloor heating systems...

Water Underfloor Heating Running Costs

Water Underfloor Heating Running Costs Water Underfloor heating is usually more energy-efficient than warm water radiators or electric underfloor heating, so the running cost is lower. This is because the heat emitted from...

How to Install Water Underfloor Heating Kit?

How to Install Water Underfloor Heating Kit 1. Ensure the sub floor is clean and free from dust and debris. It is not compulsory, but recommended to lay a damp proof membrane on top. Clean the sub floor of all debris and add a damp proof membrane (...

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Tile Adhesive & Levelling FAQ

How to install Electric Underfloor Heating for vinyl floor?

Minimum thickness of liquid screed needed for laying UFH pipe-clips system?

50mm

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